Back to articles

5 Common PR Mistakes Startups Make (And How to Avoid Them)

Avoid common PR missteps and set your startup on the path to success with these essential tips for founders navigating the early stages of growth.

A strong PR strategy is like laying the cornerstone for your startup's future success. It’s not just about gaining visibility; it’s about building credibility, educating about your brand, and driving growth. 

Yet, many startups stumble in their PR efforts, often because they don’t realise how vital it is until it's too late. 

Let’s explore how you can ensure your PR efforts are effective by avoiding these five common mistakes that startups often make.

1. Not Doing Any PR

One of the biggest mistakes startups make is neglecting PR altogether. In the early stages, founders often focus solely on product development and fundraising, forgetting that visibility is key to attracting both customers and investors. 

Without PR, your startup remains in the shadows, missing out on opportunities to build brand awareness, establish credibility, and create a buzz. 

While many believe PR is too expensive and out of reach, tools like Nibble make it not only more affordable and flexible than working with a boutique PR agency,  but also a smart investment in your startup's future.

Why It’s a Problem: Without a strategic PR plan, you’re leaving your startup’s reputation to chance. Effective PR helps you control the narrative, positioning your brand as a leader in your industry and fostering trust with your audience.

Solution: Start with the basics - craft a compelling narrative that clearly articulates your startup’s mission, vision, and values. 

Reaching out to media outlets, pitching your story, and actively engaging with your audience are essential steps. 

To ensure these efforts make a significant impact, consider hiring a freelance PR consultant through platforms like Nibble. This will bring the expertise and the experience of a seasoned publicist to back your PR efforts.

2. Focusing Only on Big Media Outlets

While getting featured in top-tier publications is a dream for many startups, focusing exclusively on big media outlets is a common mistake. The competition for coverage in these outlets is fierce, and it’s easy to overlook smaller, niche publications that may be just as relevant to your target audience and also support your business’ SEO strategy..

Why It’s a Problem: Only focussing on the bigger titles means you may be waiting a while to see PR results and media coverage. By targeting smaller niche publications at the same time, you can capitalise on easier win opportunities to reach specific, engaged audiences and create a solid Google footprint that will last a long time.

Solution: Diversify your media outreach strategy. Include a mix of both large and niche publications in your PR efforts. Build relationships with journalists and bloggers who cover your industry and are likely to be interested in your story.

3. Underestimating the Power of Thought Leadership

Many startups overlook the importance of thought leadership in their PR strategy. Thought leadership involves sharing insights, expertise, and opinions that position your startup as an authority in your field. 

This not only builds credibility but also fosters trust and loyalty among your audience.

Why It’s a Problem: Without thought leadership, your startup may struggle to stand out in a crowded market. You risk being seen as just another player rather than a pioneer with innovative ideas.

Solution: Encourage your founders and key team members to share their expertise through blogs, guest articles, and speaking engagements. Consistently contribute valuable content to industry discussions, and leverage PR to amplify these efforts, making sure your voice is heard.

4. Not Measuring PR Success

PR isn’t just about getting press coverage, it’s about achieving specific business goals. 

A common mistake startups make is failing to measure the impact of their PR efforts, leading to wasted resources and missed opportunities for improvement.

Why It’s a Problem: Without tracking your PR activities, you won’t know what’s working and what isn’t, making it difficult to refine your strategy and justify the investment in PR.

Solution: Set clear, measurable objectives for your PR campaigns. Use tools like Google Analytics, social media analytics, and media monitoring services to track coverage, audience engagement, and the overall impact on your business. 

When working with a PR freelancer, make sure you include KPIs and ask for reporting in your brief.

5. Ignoring Crisis Communication Planning

Startups often operate under the assumption that crises won’t happen to them…until they do. 

Whether it’s a product failure, a negative review, or a social media backlash, being unprepared for a crisis can have severe consequences for your brand’s reputation.

Why It’s a Problem: A poorly handled crisis can erode trust, damage relationships with customers and investors, and take a long time to recover from.

Solution: Develop a crisis communication plan as part of your overall PR strategy. Identify potential risks, prepare key messages, and establish a protocol for responding quickly and effectively. Having a plan in place ensures that you can manage crises with confidence and protect your startup’s reputation.

Avoiding these common PR mistakes can set your startup on the path to success. By taking a proactive approach to PR, diversifying your media outreach, embracing thought leadership, measuring your success, and preparing for crises, you can build a strong, resilient brand that attracts customers, investors, and opportunities. 

Whether you choose to partner with a PR agency if your budget allows it, or hire a skilled PR freelancer to collaborate with, ensuring that you have expert guidance will help your startup avoid these pitfalls and make the most of your PR efforts.

We can help match you with the right PR consultant from the UK PR freelancer network to reach more of your audience, customers or stakeholders and achieve your goals. Sign up to get started.

Back to articles